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Computer Telephony Integration (CTI) - NovelVox Roswell

Published date: January 6, 2025
  • Location: Roswell, Georgia, United States

To empower agents to deliver exceptional service, NovelVox offers Computer Telephony Integration (CTI) for contact centers like Cisco, Avaya, Genesys and Amazon connect contact centers. With automated screen pop, call center agents can view detailed information about the caller.


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