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Listings
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Microsoft Dynamics 365 CTI Connector for Contact Centers from NovelVoxTelecom - Roswell (Georgia) - March 27, 2025Unify agent experience and offer a personalized customer experience with NovelVox Microsoft Dynamics CTI Connectors. Seamlessly connect Microsoft Dynamics 365 CRM with your existing telephony system to empower your agents like never before. Read...
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Help Desk Ticketing System Software - NV DeskTelecom - Roswell (Georgia) - March 26, 2025
Unlock the potential to resolve tickets faster with our cloud-based, unified CX solution, seamlessly connecting your contact center with a powerful Help Desk Ticketing System Software, eliminating the need for additional integrations or CTI connector...
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What is CTI or Computer Telephony Integration?Telecom - Roswell (Georgia) - March 24, 2025
CTI, or Computer Telephony Integration, is a technology that links computer systems with telephone systems, enabling call center agents to handle calls and access customer information from their computer, improving efficiency and customer service.
