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Epic Integration Services for Healthcare Contact CenterTechnology - Roswell (Georgia) - December 1, 2025NovelVox’s EPIC CTI Connector delivers powerful Epic Integration Services by embedding telephony, screen pops, call controls, and real-time patient context inside Epic. Streamline workflows, reduce handle time, and enhance patient sup...
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Unified Agent Desktops | NovelVox Contact Center SolutionsTechnology - Roswell (Georgia) - November 26, 2025Discover NovelVox’s Unified Agent Desktops — a unified interface that integrates telephony, CRM and third-party apps for contact centers. Streamline agent workflows, enable real-time customer insights and deliver faster, persona...
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ServiceNow CTI Integration for Contact Centers | Benefits & Key Features - NovelvoxTechnology - Roswell (Georgia) - November 19, 2025Discover how ServiceNow CTI integration enhances contact center performance by connecting ServiceNow with Cisco, Avaya, Genesys, Amazon Connect, and more. Enable screen pops, click-to-dial, unified call controls, and smarter workflows to bo...
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Epic CTI Connector | Seamless Integration with Epic® EHR for Contact Center EfficiencyTelecom - Roswell (Georgia) - November 13, 2025Boost your healthcare contact center’s performance with the Epic CTI Connector. Integrate your telephony system with Epic® EHR for click-to-dial, automatic screen-pop of patient records, and real-time call logging—giving agents f...
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