Roswell

Listings

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  Contact Center Wallboards: Keeping Agents Engaged and Motivated

  Telecom - Roswell (Georgia) - April 3, 2025

  Revolutionize Your Contact Center with Interactive Wallboards! Keep Your Agents Motivated & Engaged with Visual Metrics. Boost Your Customer Satisfaction! Read our latest blog to learn more.

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  Hubspot Phone Integrations - NovelVox

  Telecom - Roswell (Georgia) - April 2, 2025

  Manage calls without switching screens with HubSpot Smart CTI Connectors. Streamline your business phone system with HubSpot Integration and increase agent productivity. Watch this video to learn more about the hubspot CRM integration.

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  Avaya Salesforce CTI Integration - NovelVox

  Telecom - Roswell (Georgia) - April 1, 2025

  Streamline customer interactions by seamlessly integrating Avaya CTI with Salesforce. Enhance the efficiency of agents and customer interactions by optimizing AHT and FCR, enabling them to access real-time information, and streamlining workflows.

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  Microsoft Dynamics 365 CTI Connector for Contact Centers from NovelVox

  Telecom - Roswell (Georgia) - March 27, 2025

  Unify agent experience and offer a personalized customer experience with NovelVox Microsoft Dynamics CTI Connectors. Seamlessly connect Microsoft Dynamics 365 CRM with your existing telephony system to empower your agents like never before. Read...

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  Help Desk Ticketing System Software - NV Desk

  Telecom - Roswell (Georgia) - March 26, 2025

  Unlock the potential to resolve tickets faster with our cloud-based, unified CX solution, seamlessly connecting your contact center with a powerful Help Desk Ticketing System Software, eliminating the need for additional integrations or CTI connector...

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  What is CTI or Computer Telephony Integration?

  Telecom - Roswell (Georgia) - March 24, 2025

  CTI, or Computer Telephony Integration, is a technology that links computer systems with telephone systems, enabling call center agents to handle calls and access customer information from their computer, improving efficiency and customer service.


Zendesk Avaya CTI Integration - NovelVox
Business Opportunities - Roswell (Georgia) - February 20, 2025
Equip agents with essential caller information on the unified Zendesk interface, thereby eliminating the hassle of screen switches. Ensure contextually relevant and personalized conversations with Zendesk Avaya integration.

ServiceNow Avaya integration - NovelVox
Business Opportunities - Roswell (Georgia) - February 20, 2025
ServiceNow Avaya integration enables seamless ticket management so your customer service is strengthened. By integrating Avaya ServiceNow, you can deliver an exceptional customer experience.

CRM CTI Integration for Contact Centers
Telecom - Roswell (Georgia) - February 18, 2025
Improve efficiency with CTI integration. Connect your phone system to CRM for seamless call management, automated workflows, and real-time customer insights, boosting productivity and service quality.

Maximize CSAT Scores with HubSpot CTI Integration
Business Opportunities - Roswell (Georgia) - February 17, 2025
Boost customer satisfaction (CSAT) with HubSpot CTI Integration! Explore a proven method to improve customer satisfaction by seamlessly integrating HubSpot CTI Connector.  

Cerner Integration with Agent Desktop
Telecom - Roswell (Georgia) - February 14, 2025
Boost agent productivity and enhance patient experience with seamless Cerner and NovelVox Agent Desktop integration. Streamline workflows, reduce handling time, and deliver personalized healthcare support—all from a unified interface.

Avaya Agent Desktop - NovelVox
Business Opportunities - Roswell (Georgia) - February 12, 2025
Increase employee productivity and achieve more with Avaya Agent Desktop. By integrating Avaya contact center with all your third-party applications, you can reduce Average Handling Time (AHT) and improve First Call Resolution (FCR).

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