Roswell

Listings

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  Cerner Integration with Agent Desktop

  Telecom - Roswell (Georgia) - February 14, 2025

  Boost agent productivity and enhance patient experience with seamless Cerner and NovelVox Agent Desktop integration. Streamline workflows, reduce handling time, and deliver personalized healthcare support—all from a unified interface.

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  Avaya Agent Desktop - NovelVox

  Business Opportunities - Roswell (Georgia) - February 12, 2025

  Increase employee productivity and achieve more with Avaya Agent Desktop. By integrating Avaya contact center with all your third-party applications, you can reduce Average Handling Time (AHT) and improve First Call Resolution (FCR).

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  Maximize Customer Engagement with Zendesk CTI Connector

  Telecom - Roswell (Georgia) - February 12, 2025

  Elevate your customer service with the Zendesk CTI Connector. Streamline calls, enhance agent performance, and provide personalized support. Discover the power of CTI integration for seamless customer interactions.

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  Key Features of NovelVox Smart CTI Connector

  Business Opportunities - Roswell (Georgia) - February 10, 2025

  Learn how NovelVox Smart CTI Connector can enhance your customer service by providing seamless call handling, intelligent routing, automated popups, performance management, and third-party integrations for optimal customer service.

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  Unified Contact Center Integration Platform for Seamless Communication

  Telecom - Roswell (Georgia) - January 31, 2025

  Transform your customer support with our Contact Center Integration Platform. Centralize communication, integrate tools effortlessly, and enhance customer satisfaction. Our platform empowers businesses to handle interactions more efficiently, enablin...

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  Genesys Servicenow Integration - NovelVox

  Business Opportunities - Roswell (Georgia) - January 31, 2025

  Improve agent performance with NovelVox's Genesys ServiceNow CTI integration . Get beyond traditional voice interactions with omni-channel CTI for Genesys. Utilize the embedded CTI interface to access real-time data from connected channels, including...


How Bot and IVR Integrations Are Playing an Important Role in Contact Center
Telecom - Roswell (Georgia) - January 29, 2025
Bot and IVR integrations to your contact center systems can elevate your business operations and take them to the next level. Find out how such integrations automate workflows, deliver faster resolutions, reduce costs, and ultimately help your team f...

How Integration of Core Apps with Contact Center is Proving to be a Game Changer
Business Opportunities - Roswell (Georgia) - January 27, 2025
Automate and optimize your contact center with core application integrations and offer exceptional experience to your customers. Equip managers with integrated reporting tools to make data-driven decisions, track KPIs, and enhance overall contact cen...

Amazon Connect Salesforce CTI Integration - NovelVox
Telecom - Roswell (Georgia) - January 20, 2025
Experience seamless customer interactions with Amazon Connect CTI Salesforce Integration. Seamlessly enhance customer experiences for improved KPIs and business growth. Discover the magic with Novelvox's CTI connectors!

How Can Case Management System Software Help Your Business?
Telecom - Roswell (Georgia) - January 17, 2025
Using the Case Management System, organizations can collect information about customer support requests in order to address them and resolve them as quickly as possible, leading to increased customer satisfaction and an increased CSAT Score! Read our...

Conversational AI Chatbot Software - NovelVox
Technology - Roswell (Georgia) - January 15, 2025
Enhance your contact center with a conversational AI chatbot. Deliver omnichannel engagement, personalized interactions, and higher efficiency for exceptional results.

Changing the Patient Experience with EPIC CTI Connector
Technology - Roswell (Georgia) - January 13, 2025
Discover the innovative features of Epic CTI Connector with NovelVox! Our CTI connector is transforming patient interaction through 7 revolutionary methods, enhancing patient experiences with efficient communication, improved processes, and a new era...

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