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Zendesk Avaya CTI Integration - NovelVoxBusiness Opportunities - Roswell (Georgia) - February 20, 2025Equip agents with essential caller information on the unified Zendesk interface, thereby eliminating the hassle of screen switches. Ensure contextually relevant and personalized conversations with Zendesk Avaya integration.
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Maximize CSAT Scores with HubSpot CTI IntegrationBusiness Opportunities - Roswell (Georgia) - February 17, 2025
Boost customer satisfaction (CSAT) with HubSpot CTI Integration! Explore a proven method to improve customer satisfaction by seamlessly integrating HubSpot CTI Connector.
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Key Features of NovelVox Smart CTI ConnectorBusiness Opportunities - Roswell (Georgia) - February 10, 2025
Learn how NovelVox Smart CTI Connector can enhance your customer service by providing seamless call handling, intelligent routing, automated popups, performance management, and third-party integrations for optimal customer service.
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Increase Agent Efficiency With A Call Center WallboardBusiness Opportunities - Roswell (Georgia) - January 9, 2025
A call center wallboard allows you to monitor performance in real time. Wallboards at call centers are quite helpful for controlling agents and building a strong client experience. This keeps agents updated from other areas of the floor, encouraging ...
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Computer Telephony Integration (CTI) for Contact CenterBusiness Opportunities - Albany (Georgia) - December 18, 2024
Utilize CTI (Computer Telephony Integration) to enable seamless interactions with customers to boost agent productivity and performance. Learn how CTI Connectors streamline operations for optimal contact center efficiency across industries!&nb...
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Right Unified Agent Desktop for Your Contact CenterBusiness Opportunities - Russellville (Georgia) - December 11, 2024
A good Customer Experience begins with the right agent desktop. NovelVox Unified Agent Desktop Solution is an imperative technology you need for your Cisco, Avaya, Genesys, Five9, Dialpad and Amazon Connect contact centers.
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